Warranty & returns

Every tool we sell is genuine stock and comes with the warranty offered by the brand or its Sri Lankan agent.

Warranty

Warranty periods and terms differ by brand and model. We will tell you the exact warranty before you buy and write it on your bill. Keep your bill and warranty card — they are needed for any claim.

Making a claim

Bring the tool, bill and warranty card to the store. We will check it and handle the claim with the brand’s service agent for you. Warranty does not usually cover wear parts (carbon brushes, blades, discs, bits), drops, water damage or misuse.

Returns

If a tool is faulty on the day of purchase, bring it back with the bill and packaging and we will sort it out. Please check the tool at the counter before you leave.

Questions? Call 071 5400 268, 071 5400 270, 070 5400 602, 071 5400 260.